Customized goods are generally not accompanied by guarantees.
- Any claims for misprinted/damaged/defective items must be submitted within 15 days after the product has been received.
- For packages lost in transit, all claims must be submitted no later than 15 days after the estimated delivery date.
- Claims deemed an error on our part are covered at our expense.
Please contact us as soon as possible to let us know about any problem with your items and be able to help you.